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Moira van den Akker

October 22, 2014

Brian American

1
⅓ of my students credit cards have failed this month and I just realized some have not been billed for 2-3 months. I could not pay my rent this month. You are ruining my business! What is going on with all of these failures. The credit card information is correct. This is ridiculous. I have had nothing but problems with championsway.
No official answer yet
October 19, 2014

Paul Mhamane

Hi Brian, Apologies for the Inconveniences caused to you.

Paul Mhamane

I've replied to the email that you've sent to us with some examples. Please go through it & feel free to reply if you have any issues.

George Andersch

I want to create a membership that is limited to 8 classes per month, but billing is monthly ongoing. Any way to set up a class limit doesnt have an ongoing billing option. Also, I cant edit memberships anymore. It goes to "Perfectmind isn't set up properly" page now.
October 13, 2014

Raj Kumar

Hello Master George, I apologize we do not have this feature available yet. The feature which you looking for is a blend 2 existing options (Limited by class + Ongoing billing). As the feature is not available. I will submit a feedback to our Product Team to consider for future releases. Thank you.

Raj Kumar

Could you please check the membership issue believe should be fine now.

George Andersch

Still cant edit

Raj Kumar

Hello Master George, Could you please help me with the username

George Andersch

FargoBJJ@yahoo.com

George Andersch

looks good now, thanks

Raj Kumar

you’re welcome

Moira van den Akker

October 2014 New Feature Release

PerfectMIND New Features and Improved Usability   Read more...
October 6, 2014

Dominic De Lucca

Why does it take so long for Championsway to post old Webinars. Your like 5 Webinars behind.
September 22, 2014

Moira van den Akker

Hi Dominic, Apologies for the delays. We were making some changes to the format and hosting of our webinars. They are all updated now and will be uploaded in a timely fashion moving forward

Moira van den Akker

Here's a link to the updated page: http://www.championsway.com/​Academy/​martial-arts-business-webinars -- let us know what you think of the new page layout for our webinars!

George Andersch

Hey Joe G., When you go to 'check out' the parts where you enter the payment info are still black on black... notably the the CC#, CVC, Holder Name, billing address, city and Zip fields
September 13, 2014

Joe G

Hello George, the Development Team is looking at this for you as we speak :)

George Andersch

I want to set up an Event that people can sign up/pay for on-line, can someone post a link to the vid on how to create events... I haven't done it in a while and want a quick refresh... thanks (I cant seem to find the help vids)
September 11, 2014

Joe G

Hi George, here is a video on creating the events: http://help.perfectmind.com/​articles/​45-Create-an-Event please let me know if you have any issues. Thank you.

George Andersch

Thank you

George Andersch

In the public view of my store... at the checkout phase of the purchase the fields for signing in or signing up for an account are black with black letters... any chance I can get those fields turned white real quick? :)
September 3, 2014

Joe G

Hi Master George, I've escalated a case to our Development Team. If they aren't able to assist immediately, I will have the web team make a slight change to the theme settings. Thank you.

Joe G

Hello Master George, this has been fixed in your database. Please let me know if you encounter any further issues :)

George Andersch

Thanks you sir!

George Andersch

On the PC version when you go to 'check out' the parts where you enter the payment info are still black on black... notably the the CC#, CVC, Holder Name, billing address, city and Zip fields

George Andersch

Mobile version is good

Moira van den Akker

August 2014 New Feature Release

New Features | Improved Usability   Read more...
August 26, 2014

Moira van den Akker

July 2014 New Feature Release

New Features | Improved Usability   Read more...
July 15, 2014