3 Tips on successful renewals:

Plan your renewal process 3 to 6 months before the student’s expiry date!
Check student’s state of mind before approaching them!
Setup feedback appointments with students prior to their renewal!
Check student’s state of mind with MAS auto rating module! MAS looks at student’s training patterns and lets you know of their state of mind. Students never quit all of a sudden, they lose interest slowly. It is very important to have a system in place to automate this process. You shouldn’t sit down with a student and talk about renewal if all the student is thinking about is to quit once his membership ends. If a student has the state of mind of quitting, you should talk to them about the importance of setting goals and learning to stick with them. These kind of students need motivation and encouragement. At this stage, students are definitely not in a state of mind for you to ask them for more money or a longer commitment with your school.

With MAS, every time you enter a new student, the system will set up a feedback and Follow-Up appointment for you to guarantee a successful renewal.

Waiting for a student’s membership to expire is the biggest mistake most school owners make when approaching students for renewal. The best time for renewal is when a student is excited about their training and that is not necessarily when their membership ends. With MAS you will be able to setup appointments with students ahead of time, for instance the best time to renew a student is when they receive a new belt or when they are excited about their training after getting awarded with a stripe.

 


  
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