Frequently Asked Questions

FAQs about our software and services


Can I view a demo of the software?

Yes! Call us at 1-877-774-5425 extension 1, or click here for a free, no-obligation demo. One of our experienced business consultants will walk you through our system and answer all your questions.

How does your 30-day money-back guarantee work?

We want you to get the full experience with our software. When you sign-up with us you are provided with training, support and a dedicated success coach. If at the end of your first 30 days you are not completely happy with the software, we will give you your money back. However, set-up fees for website, ongoing SEO and Mr. Marketer services are non-refundable due to the extensive resources required for research and implementation.

How long is the service contract?

The initial contract is 12 months and month-to-month thereafter.

What do you mean by "members"?

Members are active clients, customers, students, participants or anyone paying you for your services.

Are there any other fees I need to pay?

There is no set-up fee for the software suite. For any added service such as: Website, SEO or Mr. Marketer there are separate set-up fees that will be discussed during the demonstration.

How will ChampionsWay support me after my purchase?

With extended support hours, a 24/7 online discussion forum, success coaching, and a library full of business resources at your disposal, you'll have all the support you'll ever need.

How much does hardware cost?

We have POS scanners and other hardware to suit your needs. For pricing, call our sales team at 1 (877) 774-5425

Do you sell finger print scanners?

Not at this time.

Do you sell QR code scanners?

We sure do! Call our sales team at 1 (877) 774-5425 for pricing and details.


What is the difference between ChampionsWay and PerfectMind?

ChampionsWay is a version of our PerfectMind software built specifically for the martial arts industry. PerfectMind technology (available at can be used by a wide range of member-based businesses but lacks martial arts-specific features such as belt and rank management.

How safe is my data?

Your data is incredibly safe. PerfectMind is PCI compliant and complies with all PCI rules and regulations on all PerfectMind production servers. We comply with ITIL Security Management and ITSM Change Management. Our US hosting facility is owned by Amazon (AWS EC2 infrastructure) and PerfectMind Canada is hosted by TELUS AgillT. All public and private webpages are encrypted using SSL provided by RapidSSL with 256-bit encryption.

Can I import, export or save my data offline?

Yes, you can. Our system allows you to effortlessly save and export data in different formats. If you have a large amount of member data or inventory you'd like to import into our application, our Success Team can take care of that for you.

Can I mass email contacts with the email automation feature?

Yes, you can.


Can I accept online payments?

Yes, you can. You can make one-time purchases and buy products.

Do you provide full-service billing?

We partner with other billing companies to provide seamless collection services with some of the lowest rates in the industry.

Do you sell finger print scanners?

Not at this time.

Are you a billing company?

No, we are not. We are a solutions company that offers billing solutions alongside our other products.

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